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  2. Order and Shipping Information

Order and Shipping Information

Order Information

  • Can I add to/edit my order before it ships?
  • What should I do if I received the wrong item(s)?
  • I ordered additional Super Loops and they are not in the package?
  • Does Loopy have a phone number for customer support?
  • Can I apply multiple promo codes to the same order?
  • Do you offer gift cards?
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Shipping Information

  • How long will shipping take?
  • Help! I put the wrong address at checkout- can I change it?
  • Why am I being charged for shipping on my order?
  • Do you ship internationally?
  • How do I track my order?
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