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  1. Team Loopy
  2. Order and Shipping Information

Order and Shipping Information

Order Information

  • Can I add to/edit my order before it ships?
  • What should I do if I received the wrong item(s) or an item is missing?
  • I ordered additional Super Loops and they are not in the package?
  • Can I apply multiple promo codes to the same order?
  • Do you offer gift cards?
  • Why haven’t I received my order confirmation?

Shipping Information

  • How long will shipping take? (Domestic)
  • Help! Tracking states that my order was delivered, but I haven't received my package.
  • How long will shipping take? (International)
  • Can I upgrade my shipping speed?
  • Help! I put the wrong address at checkout- can I change it?
  • Why am I being charged for shipping on my order?
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