Samsung: We have found that wireless charging does not work with a Loopy Case on Samsung models. We are sorry for the inconvenience.
In order to utilize the wireless charging feature, you will need to remove your Loopy Case. Fortunately, all Loopys are easy to uninstall and reinstall.
iPhones: We have been researching wireless charging for numerous devices and charging pads to see if your phone will charge with Loopy installed. We decided to make a video on this to help put all of the info together! Feel free to check it out below!
While our cases are compatible with many chargers that are popular on the market, It is important to note that not all wireless chargers are made the same. Some of the inexpensive chargers that do not have a strong charge may not work with your Loopy case installed. We are sorry for any inconvenience. In order to utilize the wireless charging feature, you will most likely need to take off your Loopy Case. Fortunately, all Loopys are super easy to remove and reinstall!
If you ever need to get in touch with our awesome customer service team, send us a quick email using our contact form!