Are Super Loops covered under warranty?
Yes! Our loops are covered under our Loopy Lifetime Guarantee. If there is ever an issue with your loop, please email us at firstname.lastname@example.org and our awesome customer service team will be more than happy to get a new loop sent to you!
How strong are the Super Loops?
Our Super Loops are Super Strong! They are made out of flexible, durable medical-grade silicone and can withstand months (and even years) of use!
We always recommend grabbing a second Super Loop with your order. Not only are they a fun way to add a new color to your Loopy Case, they are also great to have on hand so you are never out of the loop!
How does the loop stay secure and in place?
Super Loops stay secure in two ways:
- Loop holes: the loop holes on your Loopy Case are a specific size to keep the loop in place and allow for easy installation or switching of the Super Loop!
- Friction: The friction between the Super Loop ends and the inside of the Loopy Case keep your loop securely in place! The inside of the Loopy Case has a non-slip shiny grip that matches the non-slip grip of the loop ends for an extra grippy grasp!
How can I change my loop?
It is simple to switch out and adjust your loop! Our co-founder, Jim, made a great video taking you through the switch of a loop! You can check that video out here: https://youtu.be/tC5nkqJf3os
Quick Tip: if it is difficult to pull the Super Loop out, try doing so under a sink with soapy water. It will make changing the loop much easier, and will get your Loopy Case sparkling clean!
What are Super Loops made out of?
Our loops are made from medical-grade silicone! This material makes the loops super flexible and super durable!
Do the Super Loops contain latex?
There is no latex in the loops themselves. There may be trace amounts on a loop due to there being latex at the facility they are made. If you have a reaction from latex, we recommend uninstalling the loop and cleaning it well with dish soap and warm water and letting it completely dry. This should remove all latex traces!
Are loops made for left-handed users?
Not exactly. Loops are completely interchangeable and the orientation depends on the way your loop holes are facing! A super loop can easily be installed on a LEFTY or RIGHTY Loopy Case with no issue!