Is your tempered glass covered under warranty?
Loopy Tempered Glass is covered for a limited 30-day warranty. This warranty starts on the day your tempered glass is delivered.
If you have an issue with your tempered glass, please email us at email@example.com and our customer service team will be more than happy to help you out!
What is the tempered glass made of?
Our tempered glass is made from Asahi glass. This glass is super flexible, scratch-resistant, shatter-proof, and extremely durable.
How do I install the tempered glass?
To install the tempered glass: first, clean off your phone screen with the gray microfiber cloth. Then, use the dust-removal tape strips to get rid of any small dust or hair particles that may still be on your phone. After that, peel the tempered glass off the white plastic board and line it up with the camera or fingerprint scanner on your phone.
You can check out a video of how to install tempered glass this way here: https://www.youtube.com/watch?v=m56H7yUfgSY
How do I remove the broken tempered glass?
The best way to remove the tempered glass, safely, is to use a credit card and slide it under a corner of the glass. Then, work the card underneath until it is no longer secured on the phone. This will eliminate the possibility of being cut by broken tempered glass.
What phone models do you offer tempered glass for?
We currently have tempered glass for iPhone models only. We have black and white for iPhones 6/7/8 and 6/7/8 PLUS and black only for iPhones X/Xs/Xr/Xs Max and 11/11 Pro/11 Pro Max. We also have tempered glass for the older iPhone SE models.
We do not have tempered glass for our Samsung or Pixel models yet! If we have them in the future, we will let our community know by sending out a newsletter!
You can sign up for the newsletter here: https://www.loopycases.com/pages/loopy-newsletter-sign-up
If you ever need to get in touch with our awesome customer service team, please click the green "Help" button below!